Terms of Service
Websites, Applications, Design & Development
Cancellation & Termination Policy
The Microtechs and it's owner, Chris Gilroy, is a service provider that bills services and work-for-hire. All projects are 1099 contract labor. In the event a project is cancelled or otherwise terminated before it's finished, the flat-rate quote is discarded and time is billed hourly for actual hours worked. In some instances, more than one developer may be necessary and hours for all workers will be billed and due in full. If the amount already received exceeds the total cost of hours worked at our standard hourly rate, a refund of the exceeded amount may be returned. Unless otherwise stated, all fees billed are for labor and time. All time, work-for-hire and labor must be paid for and cannot be refunded. Once a website project has begun, the down payment quoted on your estimate will be due-on-receipt. If a project is pre-paid, any discounts applied for prepayment are void on termination of the project. Websites, files, databases and any physicial or digital materials that are the legal property of the client will be provided within one business day of satisfaction of fees due. Hourly rates as of 2019 are $100/hr Remote, $150/hr On-Site in the San Francisco Bay Area. If a project is cancelled after work has begun and the billable hours exceed the collected down payment or flat-rate prepayment, an invoice for the balance will be issued and due on receipt. Recurring monthly plans, such as hosting, must be cancelled before the 5th day of the calendar month, or the month will be billed and due in full. If a monthly recurring plan is cancelled on or after the 5th day of the month, your services will be cancelled the following month. We do not pro-rate billing. Chargebacks, bounced checks or otherwise farudelent payments will be subject to a 30% punitive fee and prosecuted to the full extent of the law. Any fraudelent activity will be reported to the IC3 and FTC, as well as local law enforcement. We reserve the right to pursue bad debt in a court of law, or through professional debt collection services.
If you are unsatisfied with our service at any time, please contact us and describe your situation. While we may not be able to refund labor or hours, we may be able to assist you with our free email support*.